How I help
Every engagement starts with a conversation, not a proposal. I want to understand what you are actually trying to do, where you are stuck, and whether I am genuinely the right person to help. If I am, here is what working together looks like.
Services
AI Readiness Assessment
Find out exactly where you stand on AI governance before a regulator, auditor, or client asks first.
Who this is for:
UK SMEs, housing associations, and professional services organisations that are already using AI tools but have not yet formally assessed the governance, compliance, or user experience risks involved. Also valuable for organisations preparing for ISO 42001 certification, due diligence processes, or procurement conversations where AI governance is being scrutinised.
What you get:
A structured written report covering your current AI governance position across four areas: accountability and oversight, risk identification, data and compliance obligations, and the real-world usability of your AI-facing tools. The report includes a prioritised action list — not a general framework, but specific next steps matched to your organisation’s size, resources, and regulatory exposure.
Specifically:
- A completed AI governance maturity assessment for your organisation
- Written report (typically 8 to 12 pages) with findings and prioritised recommendations
- A 60-minute debrief session to walk through the findings and answer questions
- A summary one-pager suitable for sharing with your board or senior leadership
How it works: The assessment involves a structured intake questionnaire, a 90-minute discovery call, and a review of relevant documentation you can share (existing policies, AI tool inventories, vendor contracts). I do not need access to your systems. Most organisations find the process clarifying rather than daunting; the questions reveal what you already have in place as much as what you are missing.
UX Design for AI Products
Make your AI-driven product work for the people it is supposed to serve, tested with real users, not assumptions.
Who this is for: Startups and product teams building AI-facing tools, organisations deploying AI tools to staff or customers and finding adoption lower than expected, and development teams who have built something technically sound but are not sure why users are not engaging with it. This service is also relevant for pre-launch product teams who want to validate usability before committing to release.
What you get:
Honest, evidence-based insight into how real users experience your AI product — and specific, actionable design direction to improve it. I do not produce slide decks of observations. I produce findings you can hand to a developer and act on.
Depending on the scope, this can include:
- User research: interviews, contextual enquiry, or diary studies with your target users
- Usability testing: moderated or unmoderated sessions identifying where users struggle, fail, or disengage
- UX audit: expert review of your current product against established usability and AI-specific design principles
- Journey mapping: documenting the full user experience across touchpoints, not just the product interface
- Design direction: annotated wireframes, interaction recommendations, or design principles for your team to implement
- Stakeholder alignment workshops: helping product owners, developers, and business leads agree on priorities
How it works: Most engagements begin with a scoping call to understand what you have built, who uses it, and what problem you are trying to solve. I then propose a research or design plan matched to your timeline and budget. I can work independently or alongside your existing product or development team.
AI Governance Advisory
Build the AI governance policies, risk registers, and compliance frameworks your organisation actually needs, without the enterprise consultancy overhead.
Who this is for: Organisations that have completed an initial assessment (whether with me or elsewhere) and need hands-on support implementing governance structures. Also relevant for organisations preparing for ISO 42001 certification, responding to a procurement requirement, or putting AI governance in place proactively ahead of regulatory pressure. Particularly well-suited to SMEs and housing associations that need a senior expert but cannot justify a full-time hire or a large agency retainer.
What you get:
Practical, documented governance structures you can stand behind. Not templates downloaded from a framework website — policies and processes that reflect how your organisation actually uses AI, what your risk profile looks like, and what your stakeholders need to see.
Depending on the scope, this can include:
- An AI risk register tailored to your current and planned AI tool use
- An AI governance policy aligned to ISO 42001 and the EU AI Act risk tier classifications
- A data governance addendum for AI-specific obligations under UK GDPR
- Vendor assessment criteria for AI tool procurement
- A board-level AI governance briefing document
- Staff guidance on responsible AI use in your organisation
How it works: We agree on the scope at the outset. Most engagements run over four to eight weeks and combine working sessions with your team, document review, and independent drafting. I am available for interim questions throughout. Ongoing advisory retainers are also available for organisations that want a named expert they can call on regularly.
Selected Clients
I’ve worked with…
“June’s expert review helped us significantly improve the user experience.”
I cannot be more complimentary about how June approached her work, her listening skills, planning skills, eye for detail, and the way she interacted with the Deloitte team.
Project Manager
Sam B.
Not sure which service fits?
That is what the discovery call is for. Tell me what you are working on and what is not working. I will tell you honestly whether I can help, and if so, how. The first 30 minutes is always free.