Your AI rollout is moving fast.

Your governance and UX are not keeping up.

40% → 80% Usability success rate

Delivered a measurable usability uplift from 40% to 80% success rate on Deloitte’s spend-recovery tool through structured usability testing and iterative redesign in 10 days.

6x Startup development velocity

Applied holistic UX design to map service touchpoints for FairPlayAI – a retail-intelligence platform built for Amazon portfolio managers. Founders estimated a 50% reduction in development risk as a direct result.

50% Tooling cost reduction at scale

Contributed to an estimated 50% reduction in tooling cost, with findings presented to senior leadership through data storytelling to decide on tooling changes.

ISO 42001 AI governance certified

Certified ISO/IEC 42001 Practitioner (Artificial Intelligence Management System)

Your team built an AI-facing product. The developers say it is ready. Adoption is low, and you are not sure why, but you suspect the problem is not the technology.

A board member, auditor, or procurement team has asked about your AI governance policy, your risk register, or your ISO 42001 position. You do not have clear answers yet.

You’ve deployed Microsoft Copilot, an AI chatbot, or a new data tool, but nobody has checked whether it actually works for the people using it day to day.

Services

ASDA case study
Deloitte case study
junelimlab portfolio 5

Selected Clients

I’ve worked with…

atg tickets
butlins
asda
home office

About June

I’m June Lim, a UX and AI governance consultant based in Buckinghamshire. I’ve spent 15 years helping organisations understand what their users actually need, and the last two years specialising in the governance and design challenges that come with deploying AI responsibly. ISO 42001 certified. Currently working with SMEs and startups across the UK.

June Lim - UX & Service Designer

Book a free 30-minute discovery call. I will give you a clear picture of where your AI governance and UX gaps are, and what it would take to close them. No obligation. No sales pitch.